What should I do if I want to return a product that I bought from Fireworks?

It is very important that you contact Fireworks through the support tab in your Flubit order screen. Fireworks will reply to your message promptly with relevant instructions for returning your order and how refunds will be processed (if due).

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If you do not contact Fireworks prior to returning your product to the supplier, there may be a delay in any refund you might be due. Even if return instructions are included with your package, please always inform Fireworks prior to returning the product.

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