I received the wrong item or part of my order is missing, what do I do?

Let us know as soon as you can. Either give us a call on 020 3137 7341 or submit a support ticket here. We will identify where the source of the error lies and will take immediate steps to take care of it.

Though we will always endeavor to get you the thing you wanted it is possible in certain circumstances we may not always be able to. We will always do our best for you and will keep you informed all the way.

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